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Support

Tell us which game, your device (for example "iPhone 15, iOS 19"), and what happened. Screenshots help. We'll get back to you as soon as we can.

Common questions

I bought coins but didn't get them.

Close the game completely and open it again: any purchase that didn't finish is delivered when the game starts. If they still don't appear, email us with the date of the purchase. For a refund, use Apple's Report a Problem, since Apple handles all payments.

An ad didn't give me my reward.

A reward is only given when the ad plays to the end. If it did and you got nothing, email us with roughly when it happened.

I lost my progress.

Progress is saved on your device. Deleting the app or clearing the browser's data removes it, and we can't restore it from our side. Progress in the browser and on the iPhone is kept separately.

The game runs slowly.

Close other apps or browser tabs and try again. In the browser, a recent version of Safari, Chrome, Edge or Firefox works best.

How do I stop ads tracking me?

On iPhone, go to Settings → Privacy & Security → Tracking and turn it off for the game. Ads in our games are always optional. More in our privacy policy.